AnsweredAssumed Answered

crash happy

Question asked by Jeff Kennedy on Mar 12, 2014
Latest reply on Mar 9, 2020 by Milos Krstin

I am attempting to run eDrawings 2014 sp02 v14.2.0.116 on a Dell Precision M6800 w/16GB RAM running MS Windows 7  Pro SP1 (64bit).  I say attempt because it has never successfully opened anything.  It crashes every single time I try to open a file.  It even crashes when I click Tools->Options.  Here are the details from the crash:

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Problem signature:

 

Problem Event Name: APPCRASH

Application Name: EModelViewer.exe

Application Version: 14.2.0.116

Application Timestamp: 52cf328b

Fault Module Name: atio6axx.dll

Fault Module Version: 6.14.10.12338

Fault Module Timestamp: 51b142fa

Exception Code: c0000005

Exception Offset: 0000000000051027

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional Information 1: f78c

Additional Information 2: f78c50dedd633b64ec231f3b72ea2c15

Additional Information 3: 9cf2

Additional Information 4: 9cf2500ea74878bb47fdcd69cf61329f

 

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Any Ideas?

 

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