8 Replies Latest reply on Jan 4, 2015 5:33 AM by Deepak Gupta

SolidWorks Student Design Kit (2013-2014) Install - tells me I have XP, when i have Windows 7

Greg Haye Mar 7, 2014 6:12 PM

I'm trying to install my education version on my computer and when it comes time to install I get the error warning me that i have Window XP, so only the e reader will be installed if i proceed. Only problem with this is my machine has windows 7 running and was equiped since new

Is there anything i can do to fix this or work around it?

Re: SolidWorks Student Design Kit (2013-2014) Install - tells me I have XP, when i have Windows 7

Deepak Gupta Mar 8, 2014 12:05 PM (in response to Greg Haye)
Welcome to SolidWorks forums Greg.

Try this: Right click on the SolidWorks Setup.exe icon. Choose properties and go to the compatibility tab. Finally disable/uncheck compatibility mode

You might also find this post helpful for your future reference.

Uncheck compatibility mode.png 15.1 KB
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- Re: SolidWorks Student Design Kit (2013-2014) Install - tells me I have XP, when i have Windows 7
  
  Jason Sensibaugh Mar 10, 2014 1:25 PM (in response to Deepak Gupta)
  
  I had a similar problem with Solidworks 2013 standard. I tried the solution you posted, and it worked for me.
  
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- Re: SolidWorks Student Design Kit (2013-2014) Install - tells me I have XP, when i have Windows 7
  
  Jeff Johnson Dec 24, 2014 4:45 PM (in response to Deepak Gupta)
  
  I am having a similiar problem with the 2014-2015 install. I get the same error message (i.e. install tells me I have XP when I really have Windows 7 Professional). I want to try your suggested solution, however, as the install never finishes how do I access the properties window you suggest? Is there another way to get to this window to disable the compatibility mode before I retry the install again?
  
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  - Re: SolidWorks Student Design Kit (2013-2014) Install - tells me I have XP, when i have Windows 7
    
    Deepak Gupta Dec 27, 2014 10:04 AM (in response to Jeff Johnson)
    
    Right click on the SolidWorks Setup.exe icon (the one on which you double click to start the installation) and then set the compatibility.
    
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    - Re: SolidWorks Student Design Kit (2013-2014) Install - tells me I have XP, when i have Windows 7
      
      Jeff Johnson Jan 3, 2015 11:31 PM (in response to Deepak Gupta)
      
      Deepak, I have been able to access the Setup.exe icon as you suggested and disabled the compatibility mode. Although I get a window that say the installation files were successfully downloaded, it it followed by a window that says Solidworks is not supported on Windows 7 service pack 0, and that I need to update my system to service pack 1 or higher. However, when I check my system, it shows that I currently have service pack 1. I tried the installation again, except this time selected windows 7 in the compatibility mode ( it originally showed XP), But ended up with the same message. Any other suggestions?
      
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      - Re: SolidWorks Student Design Kit (2013-2014) Install - tells me I have XP, when i have Windows 7
        
        Deepak Gupta Jan 4, 2015 5:33 AM (in response to Jeff Johnson)
        
        Please disable/uncheck compatibility mode for the setup.exe file. Also disable/uncheck compatibility mode for the sldIM.exe file found under sldIM sub folder.
        
        If this is not helping then try running the sldIM.exe file instead of setup.exe.
        
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Re: SolidWorks Student Design Kit (2013-2014) Install - tells me I have XP, when i have Windows 7

Greg Haye Mar 11, 2014 11:56 AM (in response to Greg Haye)

Thanks for the help Deepak. Solved the problem right away!
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Re: SolidWorks Student Design Kit (2013-2014) Install - tells me I have XP, when i have Windows 7

Jeff Johnson Dec 29, 2014 12:00 PM (in response to Greg Haye)

Thanks Greg. I will give this a try and let you know how the rest of the installation goes.
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