1 Reply Latest reply on Mar 4, 2014 5:49 AM by Tim Read

    Error checking out file using dispatch

    James Lee

      Hi Guys,

       

      I have created a dispatch that will check out the document, create a stamp on the document and check in back the document.

       

      When running the dispatch, there is a dispatch error "Error checking out file could not open a file on the client machine when retrieving it from the archive server"

       

      Any idea what is causing the error? Is it due to the reason of not able to connect to the archive server?

       

      Kindly advise. Thanks guys.

      James

        • Re: Error checking out file using dispatch
          Tim Read

          Dispatch is run with the credentials of the currently logged in user. If the file is in a State where the user does not have the rights required by the Dispatch script (Checkout, etc) then you'll have issues.

           

          The checkout operation in Dispatch also needs the full path for the file. Use %PathToSelectedFile% not %NameOfSelectedFile%.