10 Replies Latest reply on Jan 31, 2014 4:56 PM by Julio Cesar Silva

SolidWorks response is slow.

Mahadeo Gadade Jan 29, 2014 7:57 AM

On my machine SW2014 works very slowly. Even I select any face/edge from the geometry, then it takes lot more time if I go for another selection. While closing SW session also it takes about 15 seconds to close it. What could be the reason behind it? If there is any workaround, then please suggest me?

Re: SolidWorks response is slow.

Anna Wood Jan 29, 2014 11:18 PM (in response to Mahadeo Gadade)

What are your computer system specs? Do you have an approved video card and driver for SW2014 and your hardware?

http://www.solidworks.com/sw/support/SystemRequirements.html

Cheers,

Anna

Re: SolidWorks response is slow.

Mahadeo Gadade Jan 30, 2014 12:18 AM (in response to Anna Wood)

Below is the information of my machine.

Re: SolidWorks response is slow.

Anna Wood Jan 30, 2014 12:22 AM (in response to Mahadeo Gadade)

Do you have one of those two approved video card drivers installed on your computer?

Also, SW2014 SP2 is available for download.

You might want to get in touch with your SolidWorks reseller's tech support for suggestions as well.

Cheers,

Anna

Re: SolidWorks response is slow.

Mahadeo Gadade Jan 30, 2014 12:24 AM (in response to Anna Wood)

Yes. I do have NVIDIA Quadro 5000.

Re: SolidWorks response is slow.

Anna Wood Jan 30, 2014 12:27 AM (in response to Mahadeo Gadade)

What about the video card driver, the software that makes the physical video card work?

Run the SolidWorks Rx and see what it reports.

http://help.solidworks.com/2014/English/SolidWorks/sldworks/t_solidworks_rx.htm

Cheers,

Anna

Re: SolidWorks response is slow.

Mahadeo Gadade Jan 30, 2014 12:42 AM (in response to Anna Wood)

System Manufacturer:		Dell
System Model:		Precision T5500
Card Manufacturer:
Card Model:		NVIDIA Quadro 5000
Your Current Driver:		9.18.13.3221

Re: SolidWorks response is slow.

Mahadeo Gadade Jan 30, 2014 12:43 AM (in response to Mahadeo Gadade)

Status

Description

System Manufacturer:		Dell
System Model:		Precision T5500
Card Manufacturer:
Card Model:		NVIDIA Quadro 5000
Your Current Driver:		9.18.13.3221

Diagnostic Results:

Your graphics card is supported, but the driver in use has not been tested. If you are experiencing issues with your system, you may want to try the latest driver.

Re: SolidWorks response is slow.

Jerry Steiger Jan 31, 2014 4:21 PM (in response to Mahadeo Gadade)

Mahadeo,

That is telling you that you are not using one of the two approved drivers. Try loading one of the approved drivers and see if it helps. If it doesn't, try the other. If neither helps, then you might try other drivers, but it may be that you have some other problem.

Jerry S.
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Re: SolidWorks response is slow.

Tom Helsley Jan 30, 2014 3:22 AM (in response to Mahadeo Gadade)

I also experience this problem from time to time, as far back as SolidWorks 2010. Selecting a first item is quick as expected, but selecting more than one item via shift or ctrl clicking is really slow. This happens not only in the graphics area, but also in the feature manager - usually (probably only) assemblies.

The trouble is it doesn't happen consistently. Sometimes re-booting the computer solves the problem, sometimes not. It's not graphics card / driver related, and it's not hardware related as you can tell by the specs on my machine (hover over my avatar).
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Re: SolidWorks response is slow.

Julio Cesar Silva Jan 31, 2014 4:56 PM (in response to Mahadeo Gadade)

The pc I use at the factory ran fine for months, and a few weeks ago it was running sw for a few minutes an then sw processing would go to 100% for ~15 seconds, run for a while and same freeze... I started disabling add ins in sw, another apps, services, firewall, and nothing cured the problem, for the last, disabled the windows update and believe it or not, its working fine again, it is a weird situation...
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