4 Replies Latest reply on Jan 22, 2014 6:37 PM by Charley Saint

    EPDM: Error Open the File

    Jessica Johnson

      One of our overseas EPDM users is getting the following message when trying to access some files in our shared Vault:

       

       

      "Error open the file.

      Description = "You haven't logged in on the file vault"

       

       

      However, they can see that they are indeed logged in and all folders are green.

      image.jpg

       

      Any ideas for why this error is occurring?