AnsweredAssumed Answered

EPDM: Error Open the File

Question asked by Jessica Johnson on Jan 22, 2014
Latest reply on Jan 22, 2014 by Charley Saint

One of our overseas EPDM users is getting the following message when trying to access some files in our shared Vault:



"Error open the file.

Description = "You haven't logged in on the file vault"



However, they can see that they are indeed logged in and all folders are green.



Any ideas for why this error is occurring?