AnsweredAssumed Answered

2013 Install Error(s)

Question asked by Bill Rose on Jan 8, 2014
Latest reply on Jan 17, 2014 by Bill Rose

I have no idea where to put this so I chose General.


I have been trying (for days) to upgrade from 2013 SP4.0 to SP5.0 with no success. One of the reasons may be the attached error message;


SWx IM Message - WinXP.JPG

Why would this message be displayed on a Win7 machine? Is this preventing SP5.0 from being installed?


And then there's this one;


SWx 2013 SP5 Error Message.JPG

It tells me I'm downloading the full copy of SP5.0 and tells me I selected no products!