AnsweredAssumed Answered

Graphics 'glitch', during navigation

Question asked by Simon Tyler on Jan 8, 2014
Latest reply on Jan 8, 2014 by David Lyndaker

Hi (My first post...also a newbie with SW)

Happy new year.

 

Can anyone help me here, I have a graphics glitch when navigating in SW.  It seems, now and then, when I rotate, pan or zoom, the graphics lock and don't move.  there appears a small window sometimes (of varying sizes), that shows the rotating model but the rest (90%+), freezes.  After a short time (2 secs to 15secs), it carries on from where it should be.  It's although the graphics locks up but remembers where it should be (at that stage, it could be anywhere because I would be frantically panning and zooming to unlock it).

If I stop and don't do anything it does not self fix.  To fix it I have to pan,zoom or rotate randomly.

 

Software

SolidWorks Premium 2014 x64 edition SP1.0 (this was happening with 2013).

Windows 7 64bit with SP1

 

 

Hardware

Dell Precision T3600

Intel Xeon E5-1650@3.2Ghz

16GB ram

Graphics: AMD Firepro V4900 (driver version 12.104.2.3000)

 

Other info

I have two screens (both dell), I work on only one, that is, I don't have the CAD accross both.

 

According to the solidworks video card testing here...

http://www.solidworks.com/sw/support/videocardtesting.html

this card should be fine.  It lists thes same driver version I have.  It also lists I should be using these driver versions...

2D Driver version: 8.01.01.1195

3D Driver version: 6.14.10.12327

 

According to Catalyst control center I use

2D 8.01.01.1295

Ope GL version 6.14.10.12327

Direct 3D version 9.14.10.0969

 

Let me know if there is anything else I can supply.

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