AnsweredAssumed Answered

Custom Properties not working on Office Documents

Question asked by Jason Owens on Nov 20, 2013

Ok, here is my problem...I have the main Archive server set up in my city/office. I have some word and excel documents that have custom properties that are written to through a template function.

Everything shows up great on my end. It works fantastic when running the templates.


Then, I have a replicated server in another city/office...The people in the other office are not able to populate these custom properties by running the exact same templates.

They can see them if I do it, but if they try to do them, they do not get written to the office docs.


We are all running the same versions of office, vaults are replicated.....but I have no idea as to why things are not working correctly.


Any suggestions?