0 Replies Latest reply on Nov 20, 2013 10:17 AM by Jason Owens

    Custom Properties not working on Office Documents

    Jason Owens

      Ok, here is my problem...I have the main Archive server set up in my city/office. I have some word and excel documents that have custom properties that are written to through a template function.

      Everything shows up great on my end. It works fantastic when running the templates.

       

      Then, I have a replicated server in another city/office...The people in the other office are not able to populate these custom properties by running the exact same templates.

      They can see them if I do it, but if they try to do them, they do not get written to the office docs.

       

      We are all running the same versions of office, vaults are replicated.....but I have no idea as to why things are not working correctly.

       

      Any suggestions?