7 Replies Latest reply on Feb 11, 2015 9:31 AM by Sara Fahy

    Blank SolidWorks Installation First Page

    Mildred Mattice

      Hello,

       

      I am trying to install SolidWorks 2013 SP5 on a 64-bit OS, and I cannot even get past the first page.

       

      I've tried this on four different computers, running Windows 7, Windows 8, and Windows 8.1, and all experience the same problem.

       

      I have searched and tried the following:

      -Make Internet Explorer the default browser

      -Look for KB967941 Microsoft Update and uninstall it (none of the computers had it)

      -Disable UAC

      -Disable AntiVirus software

      -Look for "rogue" keys in registry (none of the computers had this issue)

       

      On one computer, I am trying to update from SP4 to SP5. On all the other computers, I just tried fresh installs (no license for more than one computer, but tried to see if it will get past the first screen... and it didn't).

       

      Any ideas?