6 Replies Latest reply on Nov 7, 2013 2:25 PM by Tim Webb

Can't get file via on-demand replication

Corey Hinman Nov 5, 2013 11:29 AM

The vault from a partner company is replicated onto our local pdm server, files are replicated on-demand.

For most files this works great, but now I'm coming across files that I cannot pull across, and I get the attached error. It "seems" to be files created on the other end of the line. If I create files on this end, they have no problem seeing them over there.

The files in question (because it's what I'm currently working on) are Word Documents. Could it be a mismatch between 2003 and 2010 versions of Word? I wouldn't think so, at least I should still be able to GET the file, but I can't.

Has anyone experienced this?

Re: Can't get file via on-demand replication

Jeff Sweeney Nov 5, 2013 11:57 AM (in response to Corey Hinman)

I've seen this when the archive servers are at different service packs. They'll still sometimes connect, but they have issues such as this.
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- Re: Can't get file via on-demand replication
  
  Corey Hinman Nov 5, 2013 12:39 PM (in response to Jeff Sweeney)
  
  We're on the same SP, same build.
  
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Re: Can't get file via on-demand replication

Jeff Sweeney Nov 5, 2013 1:02 PM (in response to Corey Hinman)

Anything interesting in either archive server's log?
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- Re: Can't get file via on-demand replication
  
  Tim Webb Nov 5, 2013 3:18 PM (in response to Jeff Sweeney)
  
  Check the firewall ports. I've seen this when the A/V sees a hole and plugs it.
  
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Re: Can't get file via on-demand replication

Corey Hinman Nov 6, 2013 9:13 AM (in response to Corey Hinman)

Here's a follow up for those interested. The inability to get certain files and not others was continuing.

I logged onto the archive server and I couldn't access the vault, or the admin tool. And THEN I REMEMBERED GETTING THIS EMAIL LAST WEEK.....

Hi Corey. We have to change your HOSTS files on your computers. To be able to reach each others servers, we had to change the IP’s a little. Everything is working now and I tested it last night when I finished.

In the HOSTS file where it has the address 1xx.xxx.xxx.x, we need to change it to 1xx.xx.x.xx

I went through and updated all the client host files, but forgot to do so on the Archive Server. So I updated the archive server, and Viola!!!
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- Re: Can't get file via on-demand replication
  
  Tim Webb Nov 7, 2013 2:25 PM (in response to Corey Hinman)
  
  That has also recently occurred in my world too Corey. Great input and that is exactly what my remedy was!!!
  
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