2 Replies Latest reply on Oct 31, 2013 10:01 AM by It Avdeling

Solidworks PDM - Failed to extract add-in

It Avdeling Oct 31, 2013 6:42 AM

PDM is working fine on the current computer, but just this one windows-user has a problem when logging into PDM. The error he gets is "Failed to extract add-in from C:\Users\riv\AppData\Local\SolidWorks\SolidWorks Enterprise PDM\Plugins\Umoe\{68486DAA-9322-30A7-8667-B47B6686BDD5}\PDFExporter.CAF. No access".

So I guess the problem is with his local Windows-account, and will maybe be solved if it gets deleted and then recreated, but I am afraid that would affect the files that aren't checked in yet?!

This has been working fine, but after some changes with the Solidworks-license on the computer (from network to standalone), we got this error.

So, any ideas?!

Re: Solidworks PDM - Failed to extract add-in

Deepak Gupta Oct 31, 2013 6:58 AM (in response to It Avdeling)

Welcome to SolidWorks forums It Avdeling.

Go to SolidWorks Knoweldge base and check if solution mentioned under Solution Id: S-019758 works for you.

To access KB, you must be logged into customer portal account on SolidWorks website.

You might also find this post helpful for your future reference.
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- Re: Solidworks PDM - Failed to extract add-in
  
  It Avdeling Oct 31, 2013 10:01 AM (in response to Deepak Gupta)
  
  Sorry, but this didn't help me. Can you answere me if the files that are not checked in yet would be affected if I delete his Windows useraccount and then recreate it again? Locally the vault is located directly under C: but the files that are not checked in yet is maybe attached to/stored in the local Windows-account somehow?
  
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