5 Replies Latest reply on Oct 25, 2013 1:47 PM by Alexandra P. Spaulding

Adobe Questions Related to EPDM

Alexandra P. Spaulding Oct 25, 2013 10:59 AM

Hi,

Below is a question posed to me from one of my vault users. It happened to come in when my VAR rep was onsite and his suggestions proved unhelpful in this particular context. Does anyone have any tricks or ideas:

'I have Adobe Acrobat Reader XI and Adobe Acrobat 8 Professional installed.

When Acrobat 8 is the default to open PDFs, double click does not open them in the vault (it does in Windows Explorer.)

When Acrobat Reader is the default, double click does open PDFs in the vault'

While it's a small issue, this user authors/edits a lot of PDF's and I would just like to help him streamline his process.

With Thanks

Alexandra

Re: Adobe Questions Related to EPDM

Charley Saint Oct 25, 2013 11:28 AM (in response to Alexandra P. Spaulding)

Alexandra,

That's a fairly difficult question to answer, it has to do with the crazy way Windows handles what application to pick when you double click a file, and how much it's changed over the years. EPDM looks for the most common setup, but it's not the only one so that's why you are seeing something different from outside the vault. Most likely the value in you registry under HKEY_CLASSES_ROOT\.pdf\(default) is pointing to the keys for Acrobat XI and that's the one you need to change, but I couldn't tell you what to change it to. Here's how mine is setup for FoxIt:

Under HKCR\.pdf
Then Under HKCR\FoxitReader.Document
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- Re: Adobe Questions Related to EPDM
  
  Alexandra P. Spaulding Oct 25, 2013 12:42 PM (in response to Charley Saint)
  
  Hey Charley,
  
  Thank you for your prompt response and answer. Let me play around with this and I will let you know. It's gonna be a few days as I'm remote.
  
  Really appreciate it!
  
  Cheers
  Alexandra
  
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- Re: Adobe Questions Related to EPDM
  
  Alexandra P. Spaulding Oct 25, 2013 1:40 PM (in response to Charley Saint)
  
  Hi Charley,
  
  Would you mind me emailing me a high resolution image of the above screen shots. I can't make out the important details!
  spauldinga@litelab.com
  
  Thank you!
  
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  - Re: Adobe Questions Related to EPDM
    
    Charley Saint Oct 25, 2013 1:42 PM (in response to Alexandra P. Spaulding)
    
    Alexandra,
    
    You can just click on them above and they show up high res.
    
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    - Re: Adobe Questions Related to EPDM
      
      Alexandra P. Spaulding Oct 25, 2013 1:47 PM (in response to Charley Saint)
      
      I had right clicked saved them to send to my user, and they were unable to see them as hi res. I have since reshot them with Skitch. PrintScreen does not seem to be working. Thanks!
      
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