AnsweredAssumed Answered

Cancel file template leaves file behind

Question asked by Richard Remer on Sep 30, 2013

We have a file template set up using a serial number generator to name the file, then shows the data card.  I've found that if the "Cancel" button is pressed from the data card, the serial number is rolled back, but the file gets left behind.


I've asked users that if they cancel, please delete the file... of course usually they will forget that last part. Clearly I need a more poke-yoke solution.


Using 2010 sp5 (yeah I know, outside my control).  Has anyone else seen this issue, and if so, how did you fix it?