2 Replies Latest reply on Sep 12, 2013 9:49 AM by Network Administrator

    Archive Files cannot find them!

    Network Administrator



      Recently I had a few of the engineers here where I work at come to me with a problem. They were working on some Solid Work files the other day then came to work the following day to find a majority of the files Archived. However when using the PDM Admin tool there is no option to restore the files and the location that the archived files were supposed to be in did not exist. The ArchiveDirectory folder was never created. So essentially they cannot continue their work because it says these files are Archived but they are no where to be found. Not sure if anyone else has seen this issue come up, I tried calling Solid Works support and they told me they have never seen this and that unless we can find the location of where the files are archived there is not much they can do. Even going into Archive Project then going to the option Restore, nothing shows up which is weird because that leads me to believe they are in fact not Archived but when looking up the project it has (Archived) next to it... Any help would be greatly appreciated!

        • Re: Archive Files cannot find them!
          Deepak Gupta

          Welcome to SolidWorks forums Admin.


          VaultAdmin can grant users permission to archive and restore documents from a client. So set that option from vault admin. Now go to the client (user) machine


          To prepare to restore document revisions:

          1. On the Projects tab:
            • Select a project under Project information.
            • Specify a folder under Archive directory on vault computer (the directory where the documents have been archived).
          2. Click Archive Project.


          To restore documents:

          1. In the Archive Document Revisions dialog box, select Restore under Task.
          2. Select documents from the list as described above, then click Restore.


          Please check SolidWorks PDM help files for more details.


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