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can not see model

Question asked by Daniel Schleicher on Sep 4, 2013
Latest reply on Sep 4, 2013 by Daniel Schleicher

    I have an engineer who can not see any part model or assembly model when he opens the file up from PDM Enterprise. If he goes into Solidworks Rx and uses software open GL mode he is fine. He sees the tree on the left. When he does a window or crossing around the model it highlights, but as soon as he left mouse clicks out in space it disappears. Any clue what is going on or suggestions. Thank you.