10 Replies Latest reply on Sep 27, 2013 11:14 AM by Robbie Liotta

    correct way(s) to "Vote" for SPR - SW confirm?

    Paul Marsman

      Can someone from SW verify one or both of these options will properly add a "vote" to an SPR?

       

      1: go to KB in customer portal and search for SPR then select this option

       

      spr vote1.png

       

      2: go to Enhancement Requests in customer portal and search for SPR then select this option

       

      spr vote2.png

       

      The reason I ask is I've seen #2 talked about and I usually do option #1 (at direction from VAR).  If that only will get me an email when it's fixed, I have some "voting" to do .

       

      Thank you,

      Paul