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PDM 2013 - Getting Error While Creating File From Template

Question asked by Chris Bassett on Aug 22, 2013
Latest reply on Aug 26, 2013 by Cameron Allard

I'm getting the following error when I try to create a new file from a template:


"Could not create COM interface of file 'filename.prtdot'.  Cause: the supplied object ID is not valid."


Any ideas as to why this may be?  I am trying this from my username, which has full access and privileges to the PDM (read and write).


The template file is a PRTDOT file (a part template file).  During the creation of the file when using the template, I have it changed to a SLDPRT file, so I don't know if that is causing the problem.  This occurs whether Solidworks is on the computer or not, so I don't think it really is a solidworks CAD problem.  Do  I need to the permission to "share the file to another folder"?