8 Replies Latest reply on Dec 4, 2013 12:39 PM by Frederick Moor

    swVBAServer has stopped working

    Glenn McAfee

      SolidWorks Premium (x64) 2013 SP 4
      Windows 7 Enterprise (x64)
      HP Z400 workstation w/NVIDIA Quadro FX 4800

       

      Of all the machines upgraded from SW2012 to SW2013, this one machine is displaying the error message (at SolidWorks startup) "swVBAServer has stopped working".  The only option is to "Close Program".  It comes up several times, before SolidWorks finishes launching.  I have uninstalled and reinstalled, both from our administrative image, and directly from the SolidWorks website.  Most recently, I uninstalled and selected to remove registry entries from the Advanced Options.

       

      Suspecting a profile issue, I logged on as myself, and I still get the same error message.

      The event log (Application Log) on that machine reported the following:

       

      Faulting application name: swvbaserver.exe, version: 21.4.0.70, time stamp: 0x51d8dedf

      Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

      Exception code: 0xc0000005

      Fault offset: 0x00000000

      Faulting process id: 0xfd0

      Faulting application start time: 0x01ce9f50b238e872

      Faulting application path: C:\Program Files\SolidWorks Corp\SolidWorks\swVBAServer\swvbaserver.exe

      Faulting module path: unknown

      Report Id: eff3bb5a-0b43-11e3-adf4-78acc098e513

       

      Accorting to the user at that station, no other new software has been installed.  There is only one copy of swvbaserver.exe on that machine (in C:\Program Files\SolidWorks Corp\SolidWorks\swVBAServer\).  I checked the size and timestamp of swVBAClient.tlb, swvbaserver.exe and swVBAServer.tlb against mine, and they match.

       

      The only cases of this problem I can fine on the Internet, either point to MS Office 2007, or the symptoms don't quite match.  We are running MS Office 2010, and that hasn't changed for the past year - short of any security updates.  The knowledge base here reportes it for SW2008 and SW2010, but that information was not helpful.

       

      I'm open for suggestions.

        • Re: swVBAServer has stopped working
          Dan Miel

          Glenn,

                      I have had this message a few times but it is not consistent on my machine. I have start the Task Manager (I usually right-click in the windows Task bar) and there will be two swvbserver.exe processes running. I select the one that is not running and SolidWorks then continues booting.

          I know this is a workaround but it has only happened a few times to me.

          Dan Miel

          SW 2013 SP04

            • Re: swVBAServer has stopped working
              Glenn McAfee

              I appreciate that, but in this case, there is only one instance of the task running. (until it dies, of course)

                • Re: swVBAServer has stopped working
                  Dan Miel

                  Glenn,

                  It just happened to me again and when I opened the Task Manager the was only one swvbaserver running so I Ended the Process and SolidWorks loaded. I guess there doesn’t need to be two of them running. I have attached a picture of the Task Manager.

                  Dan

                    • Re: swVBAServer has stopped working
                      Glenn McAfee

                      Since this particular PC is in our machine shop (no design work being done), I uninstalled SolidWorks and left eDrawings loaded, so that he can at least view and print drawings.  He will be mostly using Delcam products on that box. 

                       

                      My focus has changed to another PC (just upgraded from 2012 to 2013), which randomly comes up with "Failed to save document", no other information, then progresses to a scenario, where the save-as function takes on a life of its own and uses the file name of the last part opened, overwriting the existing file!  No confirmation to overwrite.

                       

                      Many of our design engineers are becoming more and more disillusioned with SolidWorks (especially 2013) and are migrating to PowerShape.  That product, or another similar product may become the platform of choice here at Nike.  Not my call.

                       

                      Next week, I will pursue the swvbaserver problem again, just in case it rears its ugly head on another PC.

                       

                      Thanks for the input.

                        • Re: swVBAServer has stopped working
                          Jon Anders Osterud

                          Hi Glenn, did you ever find out what caused the swvbaserver.exe problems? I have the exact same problem with a customer's computer right now. I noticed a difference from my setup: 1. When SolidWorks starts, the vba 7.1 installer starts simultaneously, every time. 2. After exiting SolidWorks, the swvbaserver.exe process hangs, and a new one starts when loading SolidWorks again resulting in multiple swvbaserver.exe processes running. (on my setup the swvbaserver process stops after exiting SolidWorks).

                           

                          A tip for the failed to save problem I picked up in another thread: Try excluding SolidWorks file types (.SLDPRT, .SLDDRW and .SLDASM) from your anti-virus program. I'm running tests with this on several machines now to see if this helps as we also get a lot of reports of this error in 2013.

                  • Re: swVBAServer has stopped working
                    Frederick Moor

                    I am having the same problem that Glenn describes.

                     

                    At application startup, Initializing VBA fails.  Once the app is started, any action causes the same error message Glenn receives and the same content is in my event viewer.

                     

                    i7-3960x

                    ASUS Rampage Extreme IV

                    32GB

                    SSD

                    AMD FirePro V4900

                    Win8.1 Pro x64

                    Solidworks 2013 SP05 Student Edition

                    Office 2013 Professional Plus x64

                    All drivers and software are current.

                     

                    <update>

                    did a complete uninstall of all solidworks

                    removed all references to solidworks from the registry

                    just for grins, repaired Office

                    reinstalled video drivers

                    reinsalled SW.

                    same condition.  Initializing VBA fails during Solidworks startup and the swVBAServer has stopped working error is frequent.

                     

                    Problem Event Name:APPCRASH
                      Application Name:swvbaserver.exe
                      Application Version:21.5.0.76
                      Application Timestamp:524b2c5d
                      Fault Module Name:swvbaserver.exe
                      Fault Module Version:21.5.0.76
                      Fault Module Timestamp:524b2c5d
                      Exception Code:c000041d
                      Exception Offset:0001c28c
                      OS Version:6.3.9600.2.0.0.256.48
                      Locale ID:1033
                      Additional Information 1:256d
                      Additional Information 2:256dec86773cc1c7970adcd62b5869ba
                      Additional Information 3:8bf4
                      Additional Information 4:8bf4c50c7d76051b2f20f8ab1e61c494

                     

                    Message was edited by: Frederick Moor

                      • Re: swVBAServer has stopped working
                        Frederick Moor

                        Because it seems to matter somehow, here are the contents of my HKEY_CURRENT_USER\Software\Microsoft\VBA branch

                         

                        Key Name:          HKEY_CURRENT_USER\Software\Microsoft\VBA

                        Class Name:        <NO CLASS>

                        Last Write Time:   11/28/2013 - 11:47 PM

                         

                         

                        Key Name:          HKEY_CURRENT_USER\Software\Microsoft\VBA\7.1

                        Class Name:        <NO CLASS>

                        Last Write Time:   11/28/2013 - 11:47 PM

                         

                         

                        Key Name:          HKEY_CURRENT_USER\Software\Microsoft\VBA\7.1\Common

                        Class Name:        <NO CLASS>

                        Last Write Time:   12/3/2013 - 12:06 AM

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                          Name:            PropertiesWindow

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                        00000100   03 00 01 00 42 00 42 00 - 3b 02 f7 00 02 00 01 00  ....B.B.;.÷.....

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                        00000820   0b 00 01 80 00 00 96 09 - 00 02 01 00 16 00 04 46  .......          .......F

                        00000830   00 69 00 6c 00 65 00 04 - 00 01 01 00 00 00 00 00  .i.l.e..........

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                        00000850   01 01 01 ea 02 20 00 08 - 00 03 0e 00 00 00 00 80  ...ê. ..........

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                        00000890   00 00 80 03 01 02 01 0c - 02 21 00 08 00 03 14 00  .........!......

                        000008a0   00 00 00 80 03 01 00 01 - 0d 02 21 00 08 00 03 15  ..........!.....

                        000008b0   00 00 00 00 80 03 01 02 - 01 ea 02 20 00 08 00 03  .........ê. ....

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                      • Re: swVBAServer has stopped working
                        Frederick Moor

                        Well........

                         

                        Per the solidworks system requirements page (http://www.solidworks.com/sw/support/SystemRequirements.html), it looks like sw2013 (both the EDU and regular versions) will not run on any 64-bit version of win8.  The page is not clear if it will run on x64 Win7.

                         

                        This is probably root cause of my problem (SW2013 EDU on Win8.1 x64).  Not going to spend any more time trying to get sw2013 EDU to run on Win8.1 x.  I'm off to Fry's tonight to get another SSD to build a Win7 machine.