AnsweredAssumed Answered

Force EPDM Viewers to always see latest version.

Question asked by Martin Solem on Aug 16, 2013
Latest reply on Sep 14, 2016 by Scott Rypstra

I have a customer who has ran into problems with workshop users(Viewer licenses, using only eDrawings) using the last opened (cached) drawing and not necessarily  the latest version of the drawing. I guess we can imagine the size of that error, picking a drawing lacking a small detail and put it into production. I know they should always use the "Get Latest Version" option, but that's not good enough, they want to be sure, which means as little human involvement as possible.

 

I tried with "Always work with latest version does not work" setting. It seems that even with this setting checked, edrawings preview and opening a file in edrawings will open the cached file, not minding if it's the latest version or not.

"Clear local cache on exit" doesn't do the trick either, as these computers are logged on 24/7 and "never" restarted.

 

I tried to find something useful in the eDrawings API, but couldn't really find anything.

But i'm hardly the first one to ask this:

 

Is it possible, to force eDrawing users to use only latest versions of files?

Anyone have a good idea on how to do this? Any thought is welcome.

 

 

Best regards,

Martin

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