AnsweredAssumed Answered

Help! It's asking for product activation & it was activated months ago!

Question asked by Donna Hutton on Aug 8, 2013
Latest reply on Aug 9, 2013 by Lenny Bucholz



I was going along fine in the tutorials... having fun & all that good kind of stuff.  When my laptop locked up & I had to do a reboot.  Once I restarted I clicked on my SW icon & got the Product Activation window, all filled in w/ my data & then got an error window stating:


"Could not initiate the transaction (66


errored [8, 41013, 0])"


Can anyone help me fix this?  I'm at a loss as to what to do next.  I just checked & all the files are still there... at least all the tiles are showing on my windows 8 menu.  Any ideas or help will be GREATLY appreciated.  Thanks.


Yours in confusion,

Donna Hutton