can someone help with installing SW 2013 sp4?
I'm sure someone can, but you will have to be more specific about what problems you are having.
What version & SP are you currently using?
Are you trying to install from a DVD or download?
I'm trying to install 2013 sp4 over 2011 using online download. once it downloaded I couldnt connect to the vault server. It also never promted me to load the 2013 vault. At work it's me and another guy, so we dont have a large department. I just have never done this before
See if these help ...
Since you mention "vault server", I assume that you are using WPDM or EPDM. I don't know about EPDM, but I recall that you need to be sure to load SolidWorks Explorer for WPDM to work properly. I think you may have to select to load the Vault Administrator as well. I think you can do a repair and tell it to download the stuff you are missing.
Since you say "once it downloaded I couldn't connect to the vault server", can we assume that SW2013 actually downloaded and is working and that you are having problems with PDM? In that case, it might be a good idea to move this question to the EPDM or WPDM forum. With just two of you, I assume it is WPDM. You can move it with a selection you should have available in the "Actions" box to the upper right of the page.
Implied in Kelvin's post is that it is better to to do a new installation, rather than updating your old one.
Retrieving data ...