2 Replies Latest reply on Jul 23, 2013 3:10 PM by Joe Sage

    Administrators

    Joe Sage
    Joe Sage Jul 23, 2013 10:05 AM

      After the vault has been moved to new server, all members are able to work just fine. The issue we have ran into is that the administrators are unable to make any new users now.

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        • Re: Administrators
          Jeff Sweeney
          Jeff Sweeney Jul 23, 2013 1:00 PM (in response to Joe Sage)

          See if it makes a difference if you try to make a new user when logged on the Archive server.

            • Re: Administrators
              Joe Sage
              Joe Sage Jul 23, 2013 3:10 PM (in response to Jeff Sweeney)

                   I got it figured out. For what ever reason, when I redirected all members to the new vault location, when the 2 admins logged in to make a new user, it was still trying to grab the data out of the old vault. It was weird because going into solidworks, everything worked great for them as users. This only happened when logged in as an admin on the same machine.

               

              Thanks,

               

              joe