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JSJacob Schneider17/06/2013

Everytime I attempt to edit the appearance of a face or part, solidworks freezes and and crashes. All other features of the program work without any problems, however for some reason I can't edit any appearances. I originally was running Solidworks 2011 but upgraded recently to Solidworks 2012 in an attempt to fix the problem with no success. Does anyone know what this may be caused by or how it can be fixed?