4 Replies Latest reply on Jun 6, 2013 4:25 PM by Jason Capriotti

Cannot Copy/Paste files in ePDM

Derek Swegheimer Jun 6, 2013 3:45 PM

When I try to select a file in the vault, right click and choose 'Copy' it seems to allow me to copy the file; but when I right click (either in the vault or another location outside the vault) the option to 'Paste' is greyed out. It doesn't seem to matter if the file is checked in or out when I copy it, the behavior is the same. I am an admin in the vault and have all state and folder permissions to add files, delete files in all locations.

Any help is greatly appreciated!

Re: Cannot Copy/Paste files in ePDM

Craig Lalumiere Jun 6, 2013 3:51 PM (in response to Derek Swegheimer)

Derek,

Try Dragging and dropping. I have always had problems with the copy paste function. That is what works for me. If you want to do it with in two files of the vault, you will have to open two EPDM explorer windows.

Craig
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- Re: Cannot Copy/Paste files in ePDM
  
  Derek Swegheimer Jun 6, 2013 3:55 PM (in response to Craig Lalumiere)
  
  Thanks, Craig. Yes, I did notice that dragging and dropping works but not sure why. It was working before, then stopped, so I rebooted my computer and it was working fine again. It just stopped allowing me again today and I'm wondering if anyone else has seen this and knows what might be the cause.
  
  Thank you for your reply,
  
  Derek
  
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  - Re: Cannot Copy/Paste files in ePDM
    
    Craig Lalumiere Jun 6, 2013 4:01 PM (in response to Derek Swegheimer)
    
    That's exactly what was happening here a rebootwould fix it. (A restart of the explorer would work most of the time instead of restating the whole PC.) I'm guessing something in EPDM with the file explorer integration either overloads the copy function crashing that part of windows or some how turns it off. I gave up on continually restarting so know I just drag and drop.
    
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    - Re: Cannot Copy/Paste files in ePDM
      
      Jason Capriotti Jun 6, 2013 4:25 PM (in response to Craig Lalumiere)
      
      Yeah, I think the Explorer.exe process gets hung up or corrupted....I wrote a batch file that kills and then restarts the explorer process along with the PDM processes for when it start acting up.
      
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