Has anyone else been having trouble accessing the SolidWorks website?
I am trying to search the knowledgebase and seem to have found my answer, but I can't read it because SW will not allow it.
Not sure why but I'm also getting the same error. Will check for one more day else I'll report it. There are chances that some background maintenance might be going on.
I have been receiving this error intermittantly for the past ten days, or so...
I'm not sure how long I've seeing this (may be started last week) but will wait for one more day and then report it out. If you're seeing it for that long then please report this to your VAR (along with a screen shot).
I would clean out your IE cache and be sure to restart your computer.
I just did this, again. I'll keep watching ot see if it makes any difference.
I had it reported lat week and this week tried using it 2-3 times and it seems to be working. Can you please check too.
An update to the clearing of the computer cache................. no difference. I get the same error regardless.
I'm seeing this on both Chrome and IE9.
It's working on and off for me i.e. works sometimes and sometimes fails. I had it reported to SW team and they're working on to resolve this.
Thanks for the update.
I would try using a real browser.
I tried it on IE and Chrome and both give me same results
This has been a constant problem for me since the weekend of May 4, during which the SW support site was down for maintenance. Whatever changes they made may have led to this problem. It seems to be more prevalent if I have multiple tabs/windows pointing at pages inside the customer portal area. For example, if I am browsing the forums and want to check something in the Knowledge Base, I'll often (not always) see this error.
This is with Firefox, by the way. The problem is server side not client side.
It seems that this problem STILL exists with no known cause or solution. I am, again, searching the knowledge base files and get the same error message. The konwledge base is not very useful if one can not read the information contained within.............
Same here, have yet been able to get past that error when it treats me like I'm not logged in to get to additional resources. Sad that looking back it's been going on since beginning of may and they've not been able to correct it. I also have used different machine, different browsers, cleaning my cache, standing on my head, using just my left hand and even turning my computer upside down in a chance that it might help! Will there be any discount in our subscription fee's for not being able to access the additional learning resources?
Doing it again. Come on guys... :-/
Cant access at all with my chrome, but my IE8 works sometimes.
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