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User cannot check-out file !!

Question asked by Udayan Sengupta on May 17, 2013
Latest reply on May 17, 2013 by Udayan Sengupta

One user has been given Group Level access(Development Engineer) in Production Vault. He has rights to check-out file as per Group Rights. *

 

Kinito_Access_Rights.png    Dev Engg Group Settings.png

 

But, he cannot check-out any file in Production Vault (Ex: ECN) as check-out option is showing inactive.

 

Kinito_Chek-out_Inactive.png

 

Even if the Check-out option from the toolbar is used, the following error pop-up is shown : (different file as ECN pop-up was one-time event)

 

Toolbar_Check-out_Error_Popup.png

 

I need a resolution fast !!

 

 

* [N.B. - All this works only if he is granted 'Admin' access rights]

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