AnsweredAssumed Answered

"Attached; Missing information" error

Question asked by James Pepper on May 15, 2013
Latest reply on May 16, 2013 by James Pepper

Hello everyone,


I just received a new Windows 7 machine, my old PC was XP. I'm the EPDM Admin.

I can access the Admin tools but I can't create a vault.


Running "Setup View":


Step 1 succeeds (connecting to an archive server).


Step 2 will not allow me to "Select vault(s)". There is no checkbox.


The dialog says "Attached; Missing information."


When the network admin ran Setup View with his credentials, he was able to create a vault in my document folder and it worked as expected. However, because it was created under his credentials, I was unable to access the vault. He temporarily gave me Admin rights, but still no luck.


Has anyone seen this? I've only found two references to it and the suggested fix was editing the Registry, which my network admin hasn't tried yet.