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License Request for PDM is not working

Question asked by Corey Hinman on May 3, 2013
Latest reply on May 3, 2013 by Corey Hinman

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I'm getting a gateway timeout every time.....does anyone know if this is a Solidworks.com issue or a chinman.com issue???

Corey Hinman May 3, 2013 1:24 PM

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Apparently it's down until Monday Noon for DB service. So now that I upgrade my servers I'm left hanging until Monday? Thanks for the notice SW!!!!!!

Lesson learned, get license file first.

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Corey Hinman May 3, 2013 12:48 PM
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I think I know my answer, since I can't access the customer portal either......
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- Corey Hinman @ Corey Hinman on May 3, 2013 1:24 PM
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  Apparently it's down until Monday Noon for DB service. So now that I upgrade my servers I'm left hanging until Monday? Thanks for the notice SW!!!!!!
  
  Lesson learned, get license file first.
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  - Charley Saint @ Corey Hinman on May 3, 2013 1:34 PM
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    Corey,
    
    Your VAR can still contact them directly and pull your license file for you.
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    - Corey Hinman @ Charley Saint on May 3, 2013 1:53 PM
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      Yes, they are rescuing me now
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