4 Replies Latest reply on Apr 23, 2013 7:46 AM by Jeff Hamilton

Access to Simulation Premium

Jeff Hamilton Apr 22, 2013 12:49 PM

I have one user who cannot access Solidworks Premium. It is installed on his machine and a license is available. He can add it into Solidworks, but every time he tried to start a study all he gets is static. However, if he opens a model with the study already set up he can run it. His network profile should be the same as everyone else. It follows him to every machine he logs onto, but if someone else logs on it works fine. I cannot find a reason for it.

As a work around I am going to try to get the IT group to creat a new login for him.

Any suggestions?

Re: Access to Simulation Premium

John Burrill Apr 22, 2013 1:48 PM (in response to Jeff Hamilton)

I ran into this before. You have to unload the SolidWorks premium stuff from the add-ins and have simulation set to load on start-up.
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- Re: Access to Simulation Premium
  
  Jeff Hamilton Apr 22, 2013 1:50 PM (in response to John Burrill)
  
  How strange. We'll give it a try when he gets back.
  
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Re: Access to Simulation Premium

Alessandro Tornincasa Apr 22, 2013 2:09 PM (in response to Jeff Hamilton)

Hi Jeff,
there's a setting called license order in the client's Solidnetwork license manager.
When you have a network license that includes many Simulation products (SolidWorks Premium, SolidWorks Simulation Professional, SolidWorks Simulation premium) you use that tab to set a priority to be used to pull licenses off.
If you set SolidWorks Sim Premium as first on that user he should pull by deafult a Sim Premium license if it's available.

Cheers,
Alex

www.solidworkseducation.blogspot.com
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- Re: Access to Simulation Premium
  
  Jeff Hamilton Apr 23, 2013 7:46 AM (in response to Alessandro Tornincasa)
  
  Good catch! That was it.
  Somehow I assumed that the license order was set once for everyone on the server. Apparently it can be user specific and his was incorrect. Thanks alot!
  
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