2 Replies Latest reply on Jan 24, 2015 2:50 PM by Dave Shaw

    Installation Manager "next" button

    Arun Gupta

      Hello,

      I am having the "next button" issue with the installation manager.  When I start up the installation manager, it loads properly, but I am unable to click the "next" button in the bottom right corner.  I spent several hours researching this issue and have tried several solutions, but nothing has worked. 

       

      Information about my system:

      • Installing Solidworks Student Edition 2012-2013, 64 bit
      • 64 bit system running Windows 7
      • IE 9

       

      Things I have tried:

       

      • Tried disabling my antivirus (Windows Security Essentials).   Tried disabling UAC.
      • Tried opening a new user account and installing it from there.
      • Suggestions in this thread: https://forum.solidworks.com/thread/46839?tstart=0
        • Solidworks knowledge base S-054371
          • Tried resetting IE settings.  Didnt fix the issue.
          • Tried registering jscript.dll.  When I register jscript.dll in C:\windows\system32, the registry is sucessful but the problem is not solved
          • When I register jscript.dll in C:\windows\SysWOW64\, I get an error message: DLLRegisterServer failed with error code 0x80004005
        • Solidworks knowledge base S-053664
          • I don't have the non-numeric entry in my registry that this suggestion tell me to delete.
        • The suggestion from Ben Warrick
          • registry key HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32  is correct
          • I've run the McAfee Consumer Products Removal Tool (MCPR)

       

      Any ideas??

       

      Thanks

      Arun