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task to creat PDF fails if file is in use

Question asked by Kristine Gerbovitz on Apr 3, 2013
Latest reply on Apr 5, 2013 by Kristine Gerbovitz

Hello-


We have tasks to create pdf of our drawings to a folder.  It will overwrite any drawing # that exists if not the latest.  If a user happens to have a drawing open and the task is executed, it will fail.  We can look at the logs on EPDM and see that this occurs.  Has anyone had similar experiences and have found a way to work around this issue?  Currently our Vault admin's work around is to blast out an email to certain groups who may have this file open and request that it be closed.

 

Thanks

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