1 Reply Latest reply on Mar 27, 2013 12:02 PM by Tim Webb

    Error when using Enterprise PDM Search

    Cherise Fillinger

      My company recently started using Enterprise EPM.  We are very happy with the experience but a few of our users are getting some weird intrusive errors.  I thought I'd tackle them one at a time and see if anyone had any ideas.  The second problem also only happens on one computer.  This problem is not a show stopper but it would be nice to solve. 

       

      Problem

      1. User pulls up the Enterprise PDM Search window.
      2. User starts typing in his search criteria.  After one character is entered, the search field freezes and will not except more characters until he mouses into the field highlights his one character, deletes it and starts typing again.
      3. The problem is solved until he closes the search window.  When a new search window is opened he will have the problem again.

       

      Thanks for any help.

       

      Cherise


        • Re: Error when using Enterprise PDM Search
          Tim Webb

          Hi Cherise,

           

          During my time at the last company, the IT policy forced me into experiencing the error you are seeing. It is a simple fix if indeed it is the same one.

           

          IT will need to make each user on the computer showing you the error a "Power User". It is because the basic "Domain User" permissions won't allow EPDM to have access to the registry the way it needs to.

           

          That will clear it up but please do let us know if this resolves it.

           

          Hope this helps.

           

          Tim CEPA

          http://www.equivaq.com