0 Replies Latest reply on Mar 21, 2013 11:20 AM by William Rudd

    New Install eDrawings Viewer - Error 1311.Source file not found

    William Rudd

      I am trying to install eDrawings Viewer on Windows 7 64 bit.  With all available download versions (64 bit, 64 bit full, 32 bit, and 32 bit full) I get the same error during installation.

       

      Error 1311.Source file not found:

      C:\Users|ruddwi|AppData|Local|Temp\pftEFA3.tmp\eDrawi~1.cab.  Verify that the file exists and that you

      can access it.

       

      I navigate to whichever pft****.tmp folder is specified in the error (I have quite a few now with several attempted installs) to look for the .cab file but it is never there just the eDrawings.msi and setup.exe files are in the folder.

       

      Can anyone help me with this issue?

       

      Thank you very much in advance!

       

      Brad