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Cant open Edrawings files, with measure back from clients?

Question asked by Stephen Copeland on Mar 18, 2013
Latest reply on Mar 18, 2013 by Stephen Copeland

I Have sent an eDrawings file to a client with markup enabled. I'm using eDrawing pro on SolidWorks 2012 sp 1.0  , the client is using the standard free eDrawings that he has downloaded. He can mark it up but when it comes to saving it and sending it back I can't open it at all?

 

I Can't see any email threads to do with this subject, nothing on FAQ iether?

 

Anyone have any ideas about this? I have tried to disable the password and still have the same issues. Do I need to upgrade my eDrawings pro the 2013? I'm not on subscriptions at the moment.

 

Steve

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