I'm experiencing constant windows crashes which render the PC dead requiring a full reboot with my new v4800 Firepro. When in SW2010 SP0.0, the system will randomly crash to a blank screen. With my old integrated video card (before I got the Firepro), I never had this issue. It must be the video driver. At this point, I'm not sure which to use. I first installed the one on the Solidworks website for the v4800 - says its good for SW2010 SP1.0 or higher only (I only have SP0.0 and am not eligible for upgrade). Once the system crashed, I uninstalled the driver and downloaded/installed the latest driver right off the AMD website which apparently is good for several cards. This one is doing the same thing. I'm running Windows 7 64bit home edition. Any ideas?
As mentioned, I'm running SW2010 SP0.0 with Windows 7 x64. The graphics card I'm running is the Firepro v4800 with the recommended on the solidworks website. I cannot upgrade to a newer service pack because I'm not eligible. I've been experiencing complete crashes to the point that I can do nothing but power down the PC as the screen goes blank and even ctrl-alt-delete does nothing. This only happens intermittently while working in SW. I'm trying to troubleshoot whether there is a problem with the hardware on my video card itself or just a video driver problem. From experience, it appears that I have a driver problem. I don't know if SW2010 is too old to be running with Windows 7 x64 or what. Opinions?
I would beleive the SolidWorks website when it says SW2010 SP1 and higher. I am going to guess it is not your hardware but a software/hardware interaction which is the reason SolidWorks has posted the caveat. Whatever issues have been resolved in the later service packs.
SolidWorks 2010 is not to old to run on Windows 7 x64. If it was you would not see any approved drivers. But it looks like the SP caveat must be heeded.
You may want to try various drivers from the AMD website. Sometimes later drivers will work better.
I would talk to the people that you bought SolidWorks from. Explain the situation. It will be in their best interest to help you get SolidWorks running, as there is a good chance that you will end up wanting to upgrade at some point. If you can't get it to work, there is very little chance you will ever want to upgrade.