1 Reply Latest reply on Feb 11, 2013 7:41 PM by Tomas Nicolau Da Costa

    Installation error SW Student Kit Design 2012-13

    Tomas Nicolau Da Costa

      Hello everyone,

       

      I have tried numerous times and have always failed to install SolidWorks Student Kit Design 2012-13 on my computer. I am pretty sure I've done things right so far with the download/installation process, but I always receive an error message from the SolidWorks Installation Manager.

       

      The message is as follows:

       

      Internal error: The Windows Installer for this product component did not run as expected:

      RollbackUnReg_DocMgrDLL.9FB07B3D_0B7D_4A2F_82AB_F16B1F24912C.

      Contact Technical Support.

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      Well, obviously something's clearly wrong, but I am having a hard time finding out what it might be and I haven't really been able to access SolidWorks at home. I have provided the right registration key and I think I chose the right settings for my download/installation.

       

      Any sort of help is welcome.

       

      Best regards,

      Tomás Nicolau