AnsweredAssumed Answered

Installation error SW Student Kit Design 2012-13

Question asked by Tomas Nicolau Da Costa on Feb 11, 2013
Latest reply on Feb 11, 2013 by Tomas Nicolau Da Costa

Hello everyone,


I have tried numerous times and have always failed to install SolidWorks Student Kit Design 2012-13 on my computer. I am pretty sure I've done things right so far with the download/installation process, but I always receive an error message from the SolidWorks Installation Manager.


The message is as follows:


Internal error: The Windows Installer for this product component did not run as expected:


Contact Technical Support.

When contacting Technical Support about installation issues, you will need to provide the installation log files available in this directory.

Use the button below to save your logs as a zip file or for sending to your support representative.


Well, obviously something's clearly wrong, but I am having a hard time finding out what it might be and I haven't really been able to access SolidWorks at home. I have provided the right registration key and I think I chose the right settings for my download/installation.


Any sort of help is welcome.


Best regards,

Tomás Nicolau