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Checked out items visable to some users and not for others

Question asked by Alexandra P. Spaulding on Feb 7, 2013
Latest reply on Feb 8, 2013 by Alexandra P. Spaulding

Hi,

 

Have any of the other EPDM users experienced this: I am running EPDM using Windows XP and I am able to see within our vault certain files that are checked out, PDF's etc.  My co-worker who is running EPDM via Windows 7 cannot see any of these files regardless of whether or not they have been checked in or out (some are in, some are not). I am concerned because even if she cannot work on the file herself, she should at least be able to A. see it, and B see that I have it checked out.

 

We are currently still beta testing and setting up our vault before going life and need to find a resolution for this issue.

 

Thank you

Alexandra

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