8 Replies Latest reply on Feb 8, 2013 3:33 PM by Alexandra P. Spaulding

Checked out items visable to some users and not for others

Alexandra P. Spaulding Feb 7, 2013 5:38 PM

Hi,

Have any of the other EPDM users experienced this: I am running EPDM using Windows XP and I am able to see within our vault certain files that are checked out, PDF's etc. My co-worker who is running EPDM via Windows 7 cannot see any of these files regardless of whether or not they have been checked in or out (some are in, some are not). I am concerned because even if she cannot work on the file herself, she should at least be able to A. see it, and B see that I have it checked out.

We are currently still beta testing and setting up our vault before going life and need to find a resolution for this issue.

Thank you

Alexandra

Re: Checked out items visable to some users and not for others

Jeremy Feist Feb 7, 2013 5:58 PM (in response to Alexandra P. Spaulding)

it sounds like your permissions are not equal. you can limit visibility of any file based on its state and or folder to any individual or group.
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- Re: Checked out items visable to some users and not for others
  
  Alexandra P. Spaulding Feb 8, 2013 1:44 PM (in response to Jeremy Feist)
  
  We both have admin permissions.
  
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  - Re: Checked out items visable to some users and not for others
    
    Jeremy Feist Feb 8, 2013 3:21 PM (in response to Alexandra P. Spaulding)
    
    there is no such thing as "admin permissions".
    
    To tell if your permissions are the same you have to go through each one for both users as well as each group each user is a member of.
    
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    - Re: Checked out items visable to some users and not for others
      
      Alexandra P. Spaulding Feb 8, 2013 3:29 PM (in response to Jeremy Feist)
      
      At the moment there are only three of us working with this software and all three of us are within the admin group and have the exact same permission parameters.
      
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  - Re: Checked out items visable to some users and not for others
    
    Steve Ostrovsky Feb 8, 2013 3:32 PM (in response to Alexandra P. Spaulding)
    
    Jeremey is right, there is no such thing as admin permissions. You can give yourself permissions to see and do most everything that an admin can do.
    
    You didn't mention if you are both in the same group or not. If you are applying permissions per group, then check that first. Also, watch for the "Show working versions of files". That can lead to some users not be able to see files that are being revised.
    
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    - Re: Checked out items visable to some users and not for others
      
      Alexandra P. Spaulding Feb 8, 2013 3:33 PM (in response to Steve Ostrovsky)
      
      See above, I clarified that we are, all indeed in the same group.
      
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Re: Checked out items visable to some users and not for others

Patrick O'Hern Feb 8, 2013 3:18 PM (in response to Alexandra P. Spaulding)

I haven't used EPDM, but in Workgroup, there was an option to allow Admins to see all files. If it wasn't turned on, the admin could only see files in folders he had viewing rights to.
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- Re: Checked out items visable to some users and not for others
  
  Alexandra P. Spaulding Feb 8, 2013 3:30 PM (in response to Patrick O'Hern)
  
  Understood. My co-worker and I are both in the ADMIN group, and the permissions for viewing are equally the same.
  
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