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pdm search related freezes

Question asked by Richard Gore on Jan 31, 2013
Latest reply on Jan 31, 2013 by Richard Gore

Hi Everyone,

 

I am working in a company using WorkGroup PDM with a large vault (550Gb) and quite a few users. For various reasons, moving to PDM Enterprise is not a possibility. We are having an issue with solidworks freezing for users when someone searches the Vault, as the vault is large this can take about 30 seconds and is very disruptive to users’ workflow. I have tried using the indexing search on the vault but it causes vault errors very quickly.

 

I have determined that if the clients solidworks installations "pings" the server, to check that its local files are up to date, while a search of the vault is in progress then solidworks will freeze until the search on the server is complete and it responds. I am wondering if there is a way to reduce the amount of times solidworks pings the server, this would effectively reduce the amount of freezes people are having. I have searched the registry and not found any value which looks like the correct one to adjust this and there does not seem to be any obvious setting for it.

 

Any advice would be much appreciated, with the exception of these freezes Workgroup PDM works very well.

 

Thanks,

Richard

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