AnsweredAssumed Answered

Need help installing

Question asked by Jason Caverly on Jan 14, 2013
Latest reply on Mar 22, 2014 by Winson Tay

Ok so I had solid works working great, then my computer went nuts and I did a system restore and when I did it messed up Solidworks pretty good.

 

I go to install and the first things that comes up is

 

 

Installation project error: The project file does not exist (C:\windows\SolidWorks\IM_20120-40100-1100-100 (6)\sldim\)

Notify your administrator. {14000}

 

I click ok and it starts to install on the computer up to 10% and get this

 

The Installation Manager encountered an error when creating this registry key: UNKNOWN\Components\8967D88E47F1B101B8F3FE6FA2A404E2\670F66C4BA3D8C94584DAB6A8DF2AC2E.

You must have administrative permission when running the Installation Manager. Check the permissions for this registry key using a registry editor or consult the system administrator.

When contacting Technical Support about installation issues, you will need to provide the installation log files available in this directory. Use the button below to save your logs as a zip file for sending to your support representative.

 

I click ok and it starts to down load again but then I get this error message and then it cancles the rest.

 

Internal error: The Windows Installer for this product component did not run as expected: InstallExecute.

Contact Technical Support.

When contacting Technical Support about installation issues, you will need to provide the installation log files available in this directory. Use the button below to save your logs as a zip file for sending to your support representative.

 

Any Idea what that could be? 

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