1 Reply Latest reply on Nov 19, 2012 12:01 AM by Deepak Gupta

    Licensing & Reseller

    Lakhvinder Singh

      Hi All,

       

      Can you please advise, if an individual buys a SolidWorks license from a reseller.

       

      1. What if the reseller closes down his shop in the future. Who does the buyer/licensee contact in the future for any support and upgrades for SW?

      2. If the buyer buys a SW license from one reseller, can he upgrade the license from another reseller? For example, if one buys a SW Professional from Reseller A, can he upgrade to SW Simulation Professional from Reseller B?

       

      Thanks in advance.

       

      Regards,

       

      Lakhvinder Singh

        • Re: Licensing & Reseller
          Deepak Gupta

          1. What if the reseller closes down his shop in the future. Who does the buyer/licensee contact in the future for any support and upgrades for SW?

          Contact SolidWorks and your account will be transferred to a different reseller in your area.

           

          2. If the buyer buys a SW license from one reseller, can he upgrade the license from another reseller? For example, if one buys a SW Professional from Reseller A, can he upgrade to SW Simulation Professional from Reseller B?

          You will have to request SolidWorks and explain them if you're not satisfied with reseller A and then they can transfer your account to reseller B. Then you can upgrade your license