1 Reply Latest reply on Oct 10, 2012 6:21 PM by Denny Bahl

    Home Use License

    Steve Stewart

      My engineering department mixed up the HUL and SL licenses and used our HUL when activating some seats, I have since corrected it to the proper license.  One of the drafters tried to use one of the HUL at home to finish a project but it stated we are out of seats available.  I only have two seats being used of the six seats we have, I’m sure it was caused by me not checking the HUL seats back in when I corrected the license numbers at work. How can I recover the unused seats?

        • Re: Home Use License
          Denny Bahl

          Steve,

          Contact your VAR and tell them the story and they should be able to resolve your situation with corporate. I had a similar situation where I had home use licenses out there and the people quit but did not check the licenses back in and my VAR was able to free those licenses.

          Best of luck,

          Denny