My description pf a part in properties is deleted when I save a part as a DXF

JIm,

Sometimes, when the VAR doesn't have a clue what is happening, they will suggest a repair or re-install. Sometimes that's because it is a well known problem that a re-install will fix and nothing else will; sometimes it is because it is a really strange, obscure problem and all they can think of is a re-install; sometimes it is because they are clueless. Anyway, yes, it is a fairly common response to get from support, especially if the support person isn't at the top of his game.

Jerry S.

I am going to say that what you are experiancing is really, really odd.

We save out DXF's from slddrw and sldprt files multiple times a day and I have never seen what you are describing.

Can you post a part and drawing file for us to look at on our systems?  Use the Advanced Editor link to attach the files.

How are you populating the custom properties?  Are you using the Property Tab Builder or File > Properties?

Cheers,

Anna

I've had this happen when "saving as" my part drawing to a different name. I typically go back to the model properties and re-type the description.

If you are the only person experiencing this and others are not, I like to use copy setting wizard to avoid reinstalling my Solidworks software to fix a bug.

Consider trying saving as .dwg rather then .dxf. Does the same problem occur?

You can also save to dxf straight from the model by right clicking on the model itself but this will only give you the model profile or sheet metal flat pattern.

Still no solution?  We see this problem randomly throughout the company whenever a Save As function is peformed.  Couldbe be Save AS PDF, DXF, DWG, etc.  The Description custom property value defined at the file level will be deleted.  Very frutstrating.  Been happening for a couple of releases for us now, although it seems to happen less in 2012.  I warn people to Save the drawing file first, then peform a Save As PDF.  If the resultant Save As function wipes out the description, they can close the file without saving now.

We are rolling to 2013 in a couple of weeks.  Hopefully this is sorted.

Has anyone found a solution to this?

I had this happen to my company using SW2013 SP5, and now it's happening again using SW15. The issue occurs whenever you go to save as, not only for the DXF, but also if you want to change the name.

-Ismael

I am having the same problem when saving my drawing file as a PDF. I select the custom property manager, use the drop down menu to select description, and enter in a description. I then link this to the "Title" in the title block where it shows up as expected. I can save the .slddrw file as expected, but then when I save it as a PDF, the description gets deleted in both the PDF and drawing file.

I hope someone finds and answer (and posts it) soon.

  We are having the same issue, save-as or export dxf will delete the contents of the Description Property field.

Yes we use the Custom Property Tab in the Task Pane.  I was having other preview and explorer problems but fixed that, now just deletes contents of Description property...  We need this fixed YESTERDAY!!

  As others have expressed, it is frustrating to put all of our engineering effort into SolidWorks, just to continue to struggle with basic issues, over and over, year after year...

ANY HELP?

This was a common problem when I was a consultant in 2013, and it's a new problem that my SW20015 does since my license expired.  It is hilarious that the second I perform:

'Save as pdf', solidworks deletes the drawing description in properties and saves the pdf as a drawing with no description(linked notes block) in the title block.  Known issue, and common for many years.   Totally ridiculous. 

I guess Windows7 and SW2015 are fighting for file data control...  I can fix the missing description problem (for a while at least), by running this dll in the command manager as administrator:

regsvr32 "filelocation\sldpropertyhandler.dll"

  until windows overpowers things(updates...?), then you have to do it again.

Details on this running this fix are in other posts...

Enjoy the day!

This is caused when the  sldpropertyhandler.dll is not registered. To fix this you have go Cmd>run as admin> type in regsvr32 C:\Program Files\SolidWorks Corp\SolidWorks\sldpropertyhandler.dll and hit enter this will register the .dll and fix the issue.

I'm definitely having the same issue here, but for me its not constrained only to the 'Description' property, its also affecting 'Revision' and 'Sub-Project' in parts and assemblies.

I'm running SolidWorks 2015, SP5.0 and now out of support. I have a massive project on hand with over 1000 components (all are sheet metal panels that are different sizes), and the properties are reverting back to their original template every time. parts are copied (save as) from other parts (to save time) which has pushed the error through the entire project.  This is costing my company a lot of time and effort.

I've tried registering the sldpropertyhandler.dll, this doesn't seem to work.

What i'm finding is that it isn't part of the export process, more so when the SolidWorks drawing is actually opened. I have modified all the custom properties using the tab builder, saved all the files, checked their custom properties and closed the files down, happy that everything is ok. but when you open the drawing, the properties just vanish and seem to push back the original properties onto the part/assembly file.

I'm also finding in some cases that the evaluated value of the custom property is not the same as the value/text expression.

I've even gone as far as removing the corrupt properties from the files, re-entering them only to watch the drawing override them again.

Now i can handle the description and sub-project fields disappearing, but when the Revision field disappears, this causes all sorts of grief for document control (no PDM system).

It would be great if SolidWorks technical support could respond to this thread with something that can help.