AnsweredAssumed Answered

Unable to install SolidWorks 2012 SP02 (student edition)

Question asked by Onno Van Teijens on Sep 29, 2012
Latest reply on Dec 18, 2012 by Andrew Wylam

Hi,

 

Yesterday I've tried to install SW 2012 SP02 on my computer. I had SW 2011 and during installation I was given the option to upgrade 2011 to 2012. I chose this option, but it gave an error.

Today I retried it, but got the same error: "Internal error: The Windows Installer for this product component did not run as expected: 1903."

It's a general error I guess, since I've seen several of them with different solutions. I couldn't find an e-mailadress, so that's why I'm asking in here before trying suggested solutions like editing the registry

 

I've added both logs. The one from today is the 2nd log.

 

I hope someone can tell me what to do.

 

Thanks in advance!

 

Onno

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