7 Replies Latest reply on Dec 18, 2012 7:17 PM by Andrew Wylam

    Unable to install SolidWorks 2012 SP02 (student edition)

    Onno Van Teijens

      Hi,

       

      Yesterday I've tried to install SW 2012 SP02 on my computer. I had SW 2011 and during installation I was given the option to upgrade 2011 to 2012. I chose this option, but it gave an error.

      Today I retried it, but got the same error: "Internal error: The Windows Installer for this product component did not run as expected: 1903."

      It's a general error I guess, since I've seen several of them with different solutions. I couldn't find an e-mailadress, so that's why I'm asking in here before trying suggested solutions like editing the registry

       

      I've added both logs. The one from today is the 2nd log.

       

      I hope someone can tell me what to do.

       

      Thanks in advance!

       

      Onno

        • Re: Unable to install SolidWorks 2012 SP02 (student edition)
          Lenny Bucholz

          Uninstall all the old SolidWorks on your system, student version isn't upgradable.

           

          after unistall reinstqall as new version SW2012.

          • Re: Unable to install SolidWorks 2012 SP02 (student edition)
            Narender Vadla

            Lenny is correct..

            me also faced same issue.

            After uninstallation of 2011 and reinstallation of 2012 problem solved.

            try it once

              • Re: Unable to install SolidWorks 2012 SP02 (student edition)
                Onno Van Teijens

                Yes, it worked for me too. I just forgot to give feedback in here.

                The problem was mostly that it offered the possibility to upgrade. Uninstalling everything and reinstall as new version worked like a charm.

                • Re: Unable to install SolidWorks 2012 SP02 (student edition)
                  Deepak Gupta

                  You don't need to uninstall but simply rename these keys:

                  On machines with 32-bit Operation System

                  HKLM\SOFTWARE\Microsoft\VSTAHOST

                  HKLM\SOFTWARE\Microsoft\VSTAHostConfig

                   

                  On machines with 64-bit Operation System

                  HKLM\SOFTWARE\Wow6432Node\Microsoft\VSTAHost

                  HKLM\SOFTWARE\Wow6432Node\Microsoft\VSTAHostConfig

                  This is as per Solution Id: S-057711 from Solidworks Knowledge Base

                    • Re: Unable to install SolidWorks 2012 SP02 (student edition)
                      Lenny Bucholz

                      SolidWorks Student Edition purchase eligibility

                      The SolidWorks Student Edition is available to high school and degree-seeking students or full-time faculty members using the software for personal learning or academic purposes.

                      A “degree-seeking student” is defined as a student who can confirm enrollment in a degree-granting program, or who can confirm full-time enrollment in a certificate-granting program. Do not purchase this software if you're not a degree-seeking student or a full-time faculty member. Commercial and institutional use is prohibited.

                      Please note:

                      • Software ceases to function 12 months after registration
                      • Subscription support service is not included
                      • Your license may not be upgraded
                      • Email support is available for installation and registration
                      • Registration requires Internet access

                       

                       

                      Special terms

                      Although SolidWorks Student Edition is functionally identical to the SolidWorks software used by professionals in the workplace, certain features make it unsuitable for commercial use.

                      Institutional use of SolidWorks Student Edition is prohibited. Schools interested in licensing use should contact an authorized SolidWorks reseller.

                      SolidWorks Student Edition software may not be resold, transferred, rented, modified, or copied. Any misuse of the terms of the software license agreement will terminate the right to use this software.

                      • Re: Unable to install SolidWorks 2012 SP02 (student edition)
                        Andrew Wylam

                        I am having a problem installing the 2012 on a clean system Solid Works Student edition

                        I have tried to remove the old 2011 version but the new one will still not load. It keeps stopping at 30-35%

                        I have the error reports if it is the last items on the last files its 157error and 1603 at the end.

                        Is this windows Ref: ? .I also got a  screen telling me to contact support not easy with your site down

                        I have tried removing all the SolidWorks files and registers still manually by hand as well as automatic same thing happens. As instructed on your help pages  web site still did not work . 

                        The old copy of solid works 2011 did install without any problems. The licence had expired so have uninstalled it  SolidWorks 2011 and removed the registry’s entries listed  .   

                        It dose however install eDrawings but not SolidWorks some times. Is it a SolidWorks or a windows problem?

                        If you re name the keys what to you re name them

                        Look forward to hearing from some one  soon. Let me know if you require any addition information

                        Solid Works install.JPG

                          • Re: Unable to install SolidWorks 2012 SP02 (student edition)
                            Andrew Wylam

                            Got it working now with help from Solidworks support they 

                            e-mail me back

                             

                            This issue appears to be related to VSTA component.

                            This error may happen if the user does not have proper permissions on registry keys while installing SolidWorks, or if registry keys are corrupt.  Try the following steps to resolve this issue:

                             

                            1. Login as an administrator and turn off all anti-virus applications.
                            2. Uninstall the existing VSTA installation from Start > Control Panel > Program and Features > (Microsoft visual studio tools for applications) 3. Rename following registry keys: (run registry editor from Start > Run > type "regedit" (without quotes) and select OK. This will launch registry editor).  Please ensure not to modify any other registry key or folder since it can lead to malfunctioning of other applications.

                             

                            x64

                            HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\VSTAHost

                            HKEY_LOCAL_MACHINE \SOFTWARE\Wow6432Node\Microsoft\VSTAHostConfig

                             

                            x86 (32 bit system)

                            HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VSTAHOST

                            HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VSTAHostConfig

                             

                            Rename the folders to VSTAHOST_OLD and VSTAHostConfig_OLD

                             

                              3. Run SolidWorks installation using Installation Manager agai

                             

                            it worked for me  now happy >