5 Replies Latest reply on Sep 25, 2012 10:20 AM by Alin Vargatu

Import Step File Error...

Jodi Renne Sep 25, 2012 11:05 AM

I have a customer that is trying to import one of our step file assemblies. They keep getting this error: The following file names entered were invalid, not found, locked or of an incompatible type.

I have saved it under both STEP files (AP203 and AP14) and I have also went in and created a new assembly and replaced it with the old one.

They are able to open other parts and assemblies that I have sent them.

I have attached the file I am having problems with, could somone try and open it to see if the same issue happens.

Thanks.

Jodi

600-045-36.STEP.zip 756.8 KB

Re: Import Step File Error...

John Burrill Sep 24, 2012 3:24 PM (in response to Jodi Renne)

Have you run a test import on the step file?
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- Re: Import Step File Error...
  
  Richard Gergely Sep 24, 2012 8:34 PM (in response to John Burrill)
  
  Worth a try for sure. If that doesn't work try a parasolid and iges for this project and see if they can get the particular file in that way.
  
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Re: Import Step File Error...

Alin Vargatu Sep 24, 2012 9:15 PM (in response to Jodi Renne)

Is he trying to import it in SolidWorks? Can you import it back on your own machine?
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- Re: Import Step File Error...
  
  Jodi Renne Sep 25, 2012 10:14 AM (in response to Alin Vargatu)
  
  According to the error message it looks like he is trying to import it into Solidworks. I can double check. I just tried importing it in myself and it came up with two of the faces are invalid.
  
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  - Re: Import Step File Error...
    
    Alin Vargatu Sep 25, 2012 10:20 AM (in response to Jodi Renne)
    
    Jodi, make sure that when he imports it, he is using the *.STP as the file type.
    
    You know the drill: File/Open/*.stp as type.
    
    Otherwise he will get the error message you mentioned.
    
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