I have a customer that is trying to import one of our step file assemblies. They keep getting this error: The following file names entered were invalid, not found, locked or of an incompatible type.
I have saved it under both STEP files (AP203 and AP14) and I have also went in and created a new assembly and replaced it with the old one.
They are able to open other parts and assemblies that I have sent them.
I have attached the file I am having problems with, could somone try and open it to see if the same issue happens.
Thanks.
Jodi
Have you run a test import on the step file?