AnsweredAssumed Answered

Sudden EPDM Add-In Slowdown

Question asked by Jim Sculley on Sep 21, 2012
Latest reply on Jun 5, 2013 by Jason Capriotti

Since Monday, all of my EPDM users are seeing an annoying slow down in SolidWorks when the EPDM add-in is enabled.  Switching documents, suppressing components and many other activities are taking an order of magnitude longer than usual.  No changes were made to the system, but there was a power outage over the weekend.  Thinking that may be the cause, I restarted the database and archive server services but there was no improvement.  I have also completely rebooted the database and archive servers but the problem persists.  Rebooting clients does not eliminate the problem either.  The client log, archive server log and Windows logs do not show anything unusual.


SW and EPDM versions are 2012 SP4 for all clients and servers.


If anyone has any ideas on what else I can check, I would appreciate it.


Jim S.