I have recently setup a new archive server in my environment and modified the replication to accomidate. I pointed my local vault to the new archive to test the replication. I am getting an error Archive Server could not find the file with the specified ID. What would be the first steps in trouble shooting this problem?
Hi Sean,
Normally this error occurs when you do not have the file on Archive server.As you are replicating ,on demand replication should take place and file should be fetched from whereever the file is present.
1. Did you run the TEST
2. In versions tab of the file you are opening,previewing or getting see the last line which gives you information to what servers it has been replicated.
3. Go into the archive server folder structure and check if the file is present.
Regards
Ravi T
No i didnt have access to the server to check the folder structure and see if the file was there. I ended up destroying the test file that i couldnt check-in bc that was the file i presumed was causing the problem.
Thx
Hi Sean,
Normally this error occurs when you do not have the file on Archive server.As you are replicating ,on demand replication should take place and file should be fetched from whereever the file is present.
1. Did you run the TEST
2. In versions tab of the file you are opening,previewing or getting see the last line which gives you information to what servers it has been replicated.
3. Go into the archive server folder structure and check if the file is present.
Regards
Ravi T