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Unable to view pdf in preview pane OR epdm crashing when trying to view pdf

Question asked by Tim Turpin on Aug 13, 2012
Latest reply on Aug 14, 2012 by Tim Turpin

All,

 

Having a couple of issuse when trying to view a pdf from the preview pane in epdm search.

 

1.  Unable to view pdf at all from the preview tab window pane within epdm search.  Some machines but not all.

2.  EPDM search crashes when preview tab is active and you select on pdf.  Pdf momentarily appears in preivew window pane but then error message occurs:  PDMEnterprise has encountered a problem and needs to close.  Sorry for the inconvenience.

 

Is there a specify Adobe viewer version I need to install?  How do you change the viewer installation?  Any additional info I might need?

 

Thanks for your help.

 

Tim...

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