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TOThierry Ovide26/07/2012

Dear Support.

I just receive a new computer and i not able to install SLD 2012 due to installation error for Microsoft 2008 C++ redistributable

Logs are :

"{0: Installing} EXE: {1: C:\Users\to1\Documents\SolidWorks Downloads\SolidWorks 2012 x64 Edition SP04\PreReqs\VCRedist9}; command-line: {2: "C:\Users\to1\Documents\SolidWorks Downloads\SolidWorks 2012 x64 Edition SP04\PreReqs\VCRedist9\vcredist_x64.exe" /q}
(ID {3: Microsoft_C++_2008_Redistributable_(x64)}, lang {4: }, pcode {5: }, mode {6: 3}, upg = {7: }, f{8: 0}, costKB {9: 6123})"
16:31:39 Error Message 9 55200 "Dialog Shown: {0: The executable file "C:\Users\to1\Documents\SolidWorks Downloads\SolidWorks 2012 x64 Edition SP04\PreReqs\VCRedist9\vcredist_x64.exe" /q did not install succesfully.}.  User selected: {1: OK}"
16:31:39 Info Status 164 0 "Enter Final State called with install error = {0: The executable file "C:\Users\to1\Documents\SolidWorks Downloads\SolidWorks 2012 x64 Edition SP04\PreReqs\VCRedist9\vcredist_x64.exe" /q did not install succesfully.}.  InServer = 105887248, EnterFail = 105887208, status = 105887168"
16:31:39 Info Status 64 55809 "The installation failed."
According my IT services the Microsoft_C++_2008_Redistributable_(x64) SP1 must be installed.
But Solidworks installation does not recognize the product is already installed
?????