Both IGES (.xyz) and .txt (two of the more common types) should work as formats to import cloud points into SW. Which format type are you using to import? Also, inorder to import cloud point that you can use in SW, you need to make sure that you are using the ScanTo3D types (toward the bottom of the file type pull down (see below.)
once you import the cloud but can not see it - is there a "Point Cloud1" feature in your Feature Manager?
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I did choose the file type referenced in your picture, and I was seeing the "Point Cloud1" in my feature manager, but it wasn't showing up in the workspace. Since then I recieved help, I believe reinstalling the program, and I don't have the problem any more.
Thanks for your help,