I am being asked to remote into a workstation at one of our other locations to do some work remotely. I have to remote in to gain access to their server. I realize that this is not an optimal scenario. But this is just a temporary workaround to get a few things done there.
I am working with our IT person in the remote facility to setup a brand new CAD workstation. We have run into several issues during our testing phase. At first, it appeared like everything was going fairly smoothly, for a few hours. Then, the screen refreshes began getting slower and slower. I logged off the remote computer, rebooted my local computer, and then reconnected. However, the issue didn't get any better.
I looked at the device manager of the remote machine to see what kind of video card it had. All it said was "Standard VGA Graphics Adaptor". I confirmed with the IT guy and he said it actually had a AMD FirePro V5900 in it. So, I asked him to load the certified drivers for it. He complied but said he had a lot of problems getting them loaded (not sure what that means exactly). Now, when I look in the device manager, it shows an "ATI FirePro V (FireGL V) Graphics Adaptor" with the correct driver for this machine installed. I haven't even got to do any more testing yet tho. The next time I started SolidWorks on the remote machine, I got the following error.
The Software OpenGL is turned on and shaded out. I've done some research on this and tried a couple suggested fixes for this. But none have worked yet. Would running SolidWorks remotely force the Software OpenGL to turn on? I can't see why it would since it it using the hardware of the remote machine, and only projecting the image through remote desktop. But I'm not positive.
Also, now when you open SolidWorks, it takes like 2 minute to open. And, I've noticed several other things stalling badly, during what little I was testing it. For example:
- I open the System Options. But every time I go to close it, it will take minutes to close. The System Options window goes away quickly. But the Options button on the toolbar appears to "stay" depressed for several minutes. It does this every time I open then close system options.
- In the system options, whenever I click Hole Wizard/Toolbox on the left, again, everything freezes for several minutes and I eventually get the message following message:
- Finally, whenever I try to close SolidWorks with the "X" in the upper right, the "X" appears to stay depressed for several minutes before finally closing SolidWorks.
I'm not sure if the Software OpenGL being turned on would have any effect on these 3 stalling problems. But I'm staying open until I can correct it.
So, with all these crazy symptoms, can anyone attempt to troubleshoot and give me something to try? I'll take anything. I'm at a loss. Just shoot me your ideas.